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Levvio
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Privacy Policy

Last updated: April 9, 2026

LEVVIO LLC ("Levvio," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit levviodigital.com or use any website, software, application, product, service, or digital experience that links to this Privacy Policy (collectively, the "Services").

Some Levvio products may have their own product-specific privacy policies. Where a product-specific privacy policy applies, that product-specific policy will govern with respect to that product. This Privacy Policy continues to apply to our corporate website, general communications, and any Services that do not have a separate privacy policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

When you contact us, submit a form, request support, apply for a job, purchase a service, or otherwise interact with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Communications you send to us
  • Any other information you choose to provide

b. Information We Collect Automatically

When you access or use our Services, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring and exit pages
  • Links clicked
  • Approximate location derived from IP address
  • Date and time of access
  • Diagnostics and performance data
  • Cookie and similar technology data

c. Information From Third Parties

We may receive information from third parties, such as payment processors, analytics providers, hosting and infrastructure vendors, communications and support providers, advertising or marketing partners, and business partners and integrations you choose to use.

2. How We Use Information

We use personal information to:

  • Provide, operate, and maintain our Services
  • Communicate with you about our Services, updates, and support
  • Respond to inquiries and requests
  • Process transactions and payments
  • Improve performance, functionality, and user experience
  • Monitor website traffic and usage patterns
  • Measure marketing effectiveness
  • Detect, investigate, and prevent fraud, abuse, and security issues
  • Comply with legal obligations
  • Enforce our terms, agreements, and policies

3. Legal Bases for Processing

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis for processing, we generally process personal information on one or more of the following bases:

  • Contract: when processing is necessary to provide the Services you request
  • Legitimate Interests: when processing is reasonably necessary to operate, secure, improve, market, or support our business and Services
  • Consent: where required by law, such as for certain cookies or marketing activities
  • Legal Obligation: when processing is necessary to comply with applicable law

4. Cookies and Analytics

We may use cookies, pixels, local storage, analytics tools, and similar technologies to:

  • Keep the Services functioning properly
  • Remember your preferences
  • Understand how users interact with our website and Services
  • Improve performance and usability
  • Support security and fraud prevention
  • Measure marketing effectiveness

We use Google Analytics and may use similar analytics tools to understand website traffic, measure performance, and improve our Services. These tools may collect information such as IP address, browser type, device information, pages viewed, session activity, and referral URLs.

You can usually control cookies through your browser settings. Where required by law, we also provide a cookie banner or consent tool.

5. How We Share Information

We may share personal information in the following circumstances:

a. Service Providers

We may share information with vendors and service providers who help us operate the Services, such as providers for hosting and cloud infrastructure, payments and billing, analytics and diagnostics, customer support, email delivery and communications, and security and fraud prevention. These providers are authorized to access personal information only as necessary to perform services on our behalf.

b. Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

c. Legal Compliance and Protection

We may disclose information if we believe doing so is necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our agreements and policies; detect or prevent fraud, abuse, or security issues; or protect the rights, property, and safety of Levvio, our users, or others.

d. With Your Direction

We may share information with third parties when you instruct us to do so or choose to use a third-party integration or service.

We do not sell personal information for money. However, some privacy laws may define certain disclosures for advertising or analytics as "sharing" or "selling," and we will honor applicable rights where required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide and support the Services, maintain business, legal, accounting, and financial records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of storage is completely secure. As a result, we cannot guarantee absolute security.

8. International Data Transfers

We may process and store personal information in the United States and other countries where we or our service providers operate.

If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in countries that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we take appropriate steps to safeguard international transfers.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of your information
  • Opt out of certain marketing communications
  • Opt out of certain "sales" or "sharing" of personal information, where applicable

To exercise any of these rights, contact us at our contact form. We may need to verify your identity before processing your request.

You may also opt out of marketing emails by clicking the unsubscribe link in those emails.

10. U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have specific rights regarding access, deletion, correction, and opt-out of certain uses of your personal information.

We will not discriminate against you for exercising any privacy rights granted by applicable law.

11. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to investigate and delete that information where required.

12. Third-Party Services and Links

Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. Your use of third-party services is subject to their own privacy policies and terms.

13. Product-Specific Privacy Policies

Some Levvio products, applications, or services may have separate or supplemental privacy policies that describe how data is collected and used for those products.

If there is any conflict between this Privacy Policy and a product-specific privacy policy, the product-specific privacy policy will control with respect to the applicable product or service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the "Last updated" date, posting the revised policy on our website, or using other reasonable means.

Your continued use of the Services after the effective date of any updated Privacy Policy means you acknowledge the revised Privacy Policy.

15. Contact Us

If you have any questions or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

LEVVIO LLC
5900 Balcones Drive #30827
Austin, TX 78731
our contact form

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